Click here to download instructions in English

Click here to download instructions in French

The mounting brackets come with the heater.

Please check your heater box for the mounting brackets.

Heating the objects directly instead of the air around it, this infrared heater saves energy wasted by other regular heaters. It is the way forward in optimizing input energy to generate greater level of output heat. Turn your floors, people and objects into heat sinks instead of wasting energy on heating air to make great energy savings on your bills and build an environment friendly life. See the magic within 10 seconds of its operation; bringing you warmth, inside or out and where and when you need it.

Yes! It comes with fixing brackets making it easy to mount it on walls or  hang from ceilings.

Yes! Suitable for both indoors and outdoors, this heater is your perfect heating choice.

No they are silent heaters.

It is meant to heat objects like the sun, once the objects are heated, then the heat spreads out.  That is why the wind does not blow away the heat.

We can replace the bulb for you at the price of $140.00 which includes part, labor and return shipping.

We can provide a quote once the technician has verified the problem to address.

It is not recommended to leave any appliance on for extended periods of time or unattended. We recommend to review the owner’s manual provided

We recommend that you check your breaker box, or with an electrician to determine which 15 or 20 amp receptacle you can designate for the heater only, without needing to share with other appliances. Too many electronics or appliances shared on the same circuit may be a factor.

We recommend a hard reset by unplugging the heater and attempted to swivel back and forth several times, then repositioning back to the desired direction and plugging in gently.

The heater does not use Fahrenheit or Celsius to set the temperature such as an HVAC central heating or cooling system. It uses BTU's with infrared technology to heat objects like the sun.

We cannot recommend an extension cord, but check with your certified electrician.

We recommend a hard reset by unplugging the heater and attempting to swivel back and forth serveral times. then repositioning back to the desired direction and plugging it in gently

They are made in EU