PRODUCT HELP
Eurosteam Iron
23 questions
Why is there lots of sediment (using tap water)?
This is completely normal, as there are many different things in our tap water. The iron is built so that you can simply rinse it out till the sediment is removed.
What materials can I use my iron on?
Any fabrics you would iron from silk to linen. Not to be used on furniture as you would normally not iron a sofa arm.
Can I use my iron as a dry iron?
No, this meant to be used a steam iron as the powerful steam knocks out the wrinkles
Are there special instructions for quilters, sewing or ironing enthusiasts?
Yes, as you use this for longer periods of time then normal people; if the iron is on without activity, please press the steam button every 15 minutes to release the pressure buildup.
Why has my Eurosteam iron stopped working?
Eurosteam irons are designed for reliable performance with proper use, care and maintenance.
As with any household appliance, performance can be affected over time by factors such as normal wear and tear, mineral buildup, cleaning practices, operating conditions or improper storage.
If your Eurosteam iron has stopped working, we recommend reviewing the troubleshooting and maintenance instructions in your product manual.
If the issue continues, please contact our Customer Service Team. We will be happy to help identify the possible cause and discuss available service options.
Why is the handle on my Eurosteam iron loose?
If the handle on your Eurosteam iron feels loose or unstable, it may have been affected by an impact during shipping, handling or use.
For your safety, please discontinue use of the iron and contact our Customer Service Team. We will be happy to review the issue and advise you on the appropriate next steps.
For the price of the iron, why is my warranty only for one year?
Our 1 yr warranty is reasonable and honest. Other products on the market offering longer warranties that you may never use, are priced significantly higher and built into the original purchase.